Legal Rules Behind Account Access
Our Legal notice explains the conditions that apply when you create, access or close an account. We may ask you to complete phone verification before account access, and payment records must match the account details used for a wallet or bank route. DANA, OVO, GoPay, QRIS,
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virtual account and bank transfer can appear in the account record, but availability depends on local law. We use the details supplied during an account request to check access, resolve a payment-status question and protect the account from unauthorised changes. If a rule changes, we will
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present the relevant wording through the policy area rather than relying on an informal message. You should read the current Legal notice before opening an account or requesting a change, particularly when your access location, identity details or payment route has changed.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.